We want you to be satisfied with your purchase.
If you are not completely satisfied, please contact us and we will do our best to assist you.
Return Eligibility
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- The return request must be submitted within 14 days of receiving your order.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return if they have been worn, damaged, altered, or used.
Return Process
Before returning any item, please contact our customer support team.
We will provide return instructions and assist you throughout the process.
Refunds
Once the returned item has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original payment method used for the purchase.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible and include photographs of the product and packaging.
We will work to resolve the issue promptly.
Contact
For return and refund requests, please contact us through our Contact page or via WhatsApp support.
We aim to respond within 12 hours.